Ion-audio Video 2 PC Manuel d'utilisateur

Naviguer en ligne ou télécharger Manuel d'utilisateur pour Vidéo Ion-audio Video 2 PC. ION Audio Video 2 PC User Manual [de] Manuel d'utilisatio

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VIDEO 2 PC Troubleshooting Guide
The vast majority of VIDEO 2 PC customers experience easy installation and operation with their
product. This document includes troubleshooting procedures to help resolve rare difficulties
which may prevent your VIDEO 2 PC from functioning with your computer system as expected.
It is unlikely that you will need to perform all of the procedures in this guide. It covers a number of
different causes and symptoms, many of which may not apply to your specific situation.
In each section, the solutions are listed in the order of likelihood. That is… the solutions that
address the most common cause of a given symptom are listed first. Solutions that address very
rare circumstances or solutions that are more difficult to perform are always listed further down
the list of suggestions.
If you are experiencing a symptom listed in this guide, try the suggestions in the order which they
are listed, until the symptom is resolved.
Contents
EZ Video Converter software displays a ‘device is not available’ error
...................................... 2
Installing the latest VIDEO 2 PC hardware drivers
................................................................. 2
Determining whether the VIDEO 2 PC is connected to a properly functioning USB 2.0 port
.3
DVD or CD burning fails, and a ‘Drive I’ error is displayed
........................................................ 5
The EZ Video Converter Preview Screen is blank, flashing, or distorted
................................... 6
Windows ‘Logo Testing’ warning is encountered during driver installation
................................. 8
Other notes about performance and compatibility
...................................................................... 9
Macintosh Compatibility
.......................................................................................................... 9
Optimizing your computer for working with video
..................................................................... 10
Optimizing your computer for working with video
..................................................................... 10
Tips for All Systems
.............................................................................................................. 10
Windows XP Optimization Tips
............................................................................................. 10
Windows Vista Optimization Tips
......................................................................................... 11
Additional Support Resources
................................................................................................... 13
Video Tutorials
...................................................................................................................... 13
Technical Support
................................................................................................................. 13
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Résumé du contenu

Page 1 - Contents

VIDEO 2 PC Troubleshooting Guide The vast majority of VIDEO 2 PC customers experience easy installation and operation with their product. This d

Page 2

Optimizing your computer for working with video Regardless of how new your computer is, you may find you need to make some adjustments to your syste

Page 3

3. Turn off Hard Disk Sleep. Make sure your Hard Drive is not set to sleep or turn off after a short amount of time. If your hard drive goes to slee

Page 4

To free up even more system resources 1. Right+click the background picture on your computer's desktop. 2. Select Personalize from the drop-dow

Page 5

Additional Support Resources Video Tutorials • VIDEO 2 PC Driver installation • EZ Video Converter Software Installation • Using the EZ Video Conve

Page 6

EZ Video Converter software displays a ‘device is not available’ error The error below indicates that the EZ Video Converter software cannot comm

Page 7

3. Once downloaded to your computer, uncompress the file titled: VIDEO 2 PC_Driver_v1.43.07.50.zip. The file you’ll download is a .zip file that ne

Page 8

USB 2.0 Ports The VIDEO 2 PC requires a USB 2.0 port. These are standard on most every computer sold since 2007. However, not every port on your com

Page 9 - Macintosh Compatibility

DVD or CD burning fails, and a ‘Drive I’ error is displayed Some customers have reported having trouble when using the EZ Video Converter software t

Page 10 - Windows XP Optimization Tips

The EZ Video Converter Preview Screen is blank, flashing, or distorted The most common reasons you might encounter a blank Preview Screen in th

Page 11

3. The Hardware Acceleration option in the EZ Video Converter but your computer’s video does not support hardware acceleration. 1. In EZ Video Conve

Page 12

Windows ‘Logo Testing’ warning is encountered during driver installation The following warning is commonly encountered during the VIDEO 2 PC driver

Page 13 - Technical Support

Other notes about performance and compatibility Macintosh Compatibility The VIDEO 2 PC hardware and included software are not compatible with Apple

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