VIDEO 2 PC Troubleshooting Guide The vast majority of VIDEO 2 PC customers experience easy installation and operation with their product. This d
Optimizing your computer for working with video Regardless of how new your computer is, you may find you need to make some adjustments to your syste
3. Turn off Hard Disk Sleep. Make sure your Hard Drive is not set to sleep or turn off after a short amount of time. If your hard drive goes to slee
To free up even more system resources 1. Right+click the background picture on your computer's desktop. 2. Select Personalize from the drop-dow
Additional Support Resources Video Tutorials • VIDEO 2 PC Driver installation • EZ Video Converter Software Installation • Using the EZ Video Conve
EZ Video Converter software displays a ‘device is not available’ error The error below indicates that the EZ Video Converter software cannot comm
3. Once downloaded to your computer, uncompress the file titled: VIDEO 2 PC_Driver_v1.43.07.50.zip. The file you’ll download is a .zip file that ne
USB 2.0 Ports The VIDEO 2 PC requires a USB 2.0 port. These are standard on most every computer sold since 2007. However, not every port on your com
DVD or CD burning fails, and a ‘Drive I’ error is displayed Some customers have reported having trouble when using the EZ Video Converter software t
The EZ Video Converter Preview Screen is blank, flashing, or distorted The most common reasons you might encounter a blank Preview Screen in th
3. The Hardware Acceleration option in the EZ Video Converter but your computer’s video does not support hardware acceleration. 1. In EZ Video Conve
Windows ‘Logo Testing’ warning is encountered during driver installation The following warning is commonly encountered during the VIDEO 2 PC driver
Other notes about performance and compatibility Macintosh Compatibility The VIDEO 2 PC hardware and included software are not compatible with Apple
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